Company customer service department has a group of experienced, strong technology support specialist, to provide pre-sale, sale, after-sales service form, you can contact us through a variety of channels to log on to the website, telephone, e-mail and so on.

After the final acceptance of the equipment, we for the customer provide 7 * 24-hour, all-weather service, in within the warranty period, such as that offered by the equipment failure, we need to cooperate to solve, we within 4 hours after receiving the notice given response, and to arrange for the relevant technical support to the scene, for the customer to solve the problem. If the customer is a factor or external objective factor to cause the device can not run properly, we will also provide the corresponding service. In after the warranty period, such as that offered by the equipment failure and need my party to cooperate to solve, we within 8 hours after receiving the notice arrangement related technical support to arrive at the scene, help customers to solve the problem, and according to the actual situation of discretion charge service fees and materials fees.

During the use of the equipment, free to provide customers with technical advice; in the case of customer needs to provide customers with equipment, hardware training and other services.

Equipment maintenance is an important method to prolong the service life of the equipment, ensure the normal production and improve the utilization of equipment. We will provide customers with the highest quality equipment maintenance, equipment upgrades, spare parts and other services.

TEL：+86-021-69173481
FAX：+86-021-69173483
Email：yinkai_hr@yinkaish.com